Pipe Burst Emergency Remediation
Challenge
A homeowner in Clermont, Georgia, arrived home to find their garage flooded. A burst pipe went unnoticed for hours, releasing water across the ceiling, walls, and flooring. The water intrusion stained the walls and warped the flooring, prompting the homeowner to shut off the water supply immediately. Once the water was shut off, the homeowner contacted their American Family insurance agent to discuss the next steps.
Solution
The insurance agent recommended Level Creek Property Restoration as a trusted contractor for mitigation and restoration services. Our IICRC-certified technicians responded to the 24/7 emergency water removal services call and arrived on site within the hour. Since the pipe burst went unnoticed for several hours, remediation took several days to stabilize. During mitigation, the technicians removed standing water with vacuums and installed state-of-the-art drying equipment. Dehumidifiers, drying fans, and air movers increased ventilation, lowering humidity levels. Project managers also coordinated with the American Family Insurance Agent, updating the homeowner every step of the way.
Project Summary
Water Damage Remediation: Mitigation
Emergency Water Removal Services: American Family Insurance Claim
