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Reviews From Dacula

By Khanyapa M.

Dacula, GA

Friday, Aug 8th, 2025

"Service was thorough, professional and details of the..."

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By Matthew G.

Dacula, GA

Monday, Mar 31st, 2025

"Steve (Level Creek contact) did a great job facilitating..."

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Products & Services

Restoration Services

Water Damage Restoration

Basement Water Damage Repair

Crawl Space Flood Cleanup

Flood Water Damage Cleanup

Smoke Damage Restoration

Fire Damage Restoration

Content Restoration And Cleanup

Property Damage Recovery

Before and After Pictures from Dacula

Kitchen Restoration in Dacula, GA

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Company Awards

Verisk Xactimate Level One Certification - David Payne

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My Alpharetta Best of 2024

Level Creek Property Restoration was voted Best Disaster Remediation for My Alpharetta Best of 2024.... [Read more]

IICRC Water Damage Restoration - Travis Surls

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More Awards

Happy Customers Surrounding Dacula, GA

Testimonials

Reviews

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Reviews from our customers in Dacula, GA

5.0/5
Faye Faye Auburn, GA

5.0/5
Matthew G. Matthew G. Elisha Mill Ct

5.0/5
Khanyapa M. Khanyapa M. Mulberry Ln Way

Service was thorough, professional and details of the process very well communicated. Gustavo and his crew were courteous, respecting and profesional. They listened to all complaints and responded to all my needs . Thank you for the great job. 👏🏽

5.0/5
A. E. A. E. Blue Heron Way

I met Travis at Level Creek property after the first company that was originally set to work on our property were unprofessional and did not meet our standard. We were referred by Level Creek by my insurance company after water damage in our bathroom and Travis has been diligent, efficient stay in constant communication with us & transparent to get the project done. We’re so pleased we went with them and I do appreciate the level of professionalism that they offered. Very pleased.

5.0/5
April H. April H. Lawrenceville, GA

I experienced some accidental water damage in my home recently and my insurance company recommend Level Creek to come and do the water mitigation portion of my claim! They did an excellent job and Gustavo was very thorough with his explanation of how things were going to work from drying the floor to the next steps for recon. And if I had any follow up questions, he was always ready with an answer. Very knowledgeable. Excellent company to work with!

5.0/5
Sonya Sonya Oak Falls Lane

5.0/5
Arnold J. Arnold J. Andrewood Pl

5.0/5
Ike Ike White Flowers LN

5.0/5
Dianna And Gary Dianna And Gary Buford, GA

5.0/5
Linda H. Linda H. Clock Face Ct

5.0/5
Lisa P. Lisa P. Milgate Lane Northeast

Level Creek replaced my roof after it was damaged by storms. Steve was incredibly helpful throughout the whole process, and he even helped me work out some issues with my insurance company. The team that came out to do the work were excellent. They arrived on time, were very efficient and respectful, and they cleaned up after themselves. I highly recommend Level Creek!

5.0/5
Renee P. Renee P. Woodsong Pass Ct

Steve came to my home promptly and addressed the issues. The work that was done was great. I’m very happy that I used this company. I have also already referred Steve and Level Creek.

5.0/5
Douglas H. Douglas H. PROVIDENCE DR

5.0/5
Makayla M. Makayla M. Meadow Perch Ct

As first-time homebuyers, discovering that our basement was flooded was an incredibly chaotic and ultimately stressful experience. We were so relieved by Level Creek's mitigation team's prompt arrival to our home to help with this disaster!I especially want to commend Gustavo Castellano, Jose, and the temp workers who actually assisted with the recent flooring removal in our flooded basement. They were absolutely amazing!Despite the stressful circumstances of the flooding and the complexities of dealing with my insurance company and other parties, the "Tear Out Guys" made this process remarkably easy. Their service was truly impeccable from start to finish.Their constant communication was outstanding, including proactive updates as they worked and phone calls before leaving, regardless of whether we were home. It was clear that we were in incredibly capable hands with this company and these dedicated workers.Thank you Level Creek for having such an excellent team!

5.0/5
Dottie D. Dottie D. Hoschton, GA

Very satisfied with Level Creek! Travis came out the next day to assess the situation and Gustavo came out and did a thorough job cleaning up the area that was damaged by fecal matter. Gustavo was very quick and discarded everything that was damaged, removed the carpet, and cleaned the walls!! He assured me all along the way that he was there to take care of the situation and that I didn’t have anything to worry about! He was right! Thank you!

5.0/5
Mark P. Mark P. Hoschton, GA

One of our classroom trailers at church had a water pipe leak from the cold weather. The trailer was flooded. Level Creek came out and opened the floor and found water standing between the floor joists with the insulation soaked. Because the trailer had a crawl space, they worked from underneath, removing the under fabric and wet insulation. They strayed all floor joists with a sanitizing spray and left numerous dehumidifiers running. The team, Gustavo and Jose, did an outstanding job. I would recommend them. Thanks guys, great job.

5.0/5
Keith H. Keith H. Hoschton, GA

Gustavo did an excellent job for us. He showed a lot of pride in his work and had great communication with us throughout the process! Very professional and highly recommended.

5.0/5
Mandy K. Mandy K. Cedar Springs Ln.

Gustavo and Jose were great. They came the same day I called and quickly removed the damage and cleaned the mold out. Very professional and reliable. I will use them again if needed in the future.

5.0/5
Desene B. Desene B. Pepin Ct

After a major flood damaged my property, I was overwhelmed and unsure where to start. Thankfully, I found Travis with Level Creek Property Restoration, and I couldn’t be more grateful. From day one, Travis was professional, responsive, and incredibly knowledgeable. He guided the restoration process with confidence and care, keeping me informed every step of the way.The quality of the work was outstanding — from the drywall to the flooring and finishing touches, everything was completed with precision and attention to detail. My home not only feels restored, but even better than before the flood.Travis went above and beyond to make a stressful situation feel manageable. I highly recommend him and Level Creek to anyone in need of reliable, top-quality restoration work. Truly 5-star service!

5.0/5
Steven Steven Rivermoore Dr

5.0/5
Joyce L. Joyce L. Durham Drive

I want to extend my sincere appreciation to David Payne and Miguel for their exceptional work. From start to finish, they demonstrated professionalism, clear communication, and an impressive ability to keep everything organized and on schedule. Their attention to detail, problem-solving skills, and dedication ensured the project was completed to the highest standard. It was a pleasure working with such a reliable and knowledgeable team, and I truly value the effort they put in to make everything run smoothly. I couldn't be happier with the results. I would highly recommend both.Joyce Laubert

5.0/5
Pattie B. Pattie B. Carlysle Inn Ct

5.0/5
Dave/jan E. Dave/jan E. River Mist Drive

5.0/5
Christine D. Christine D. Snug Harbor Dr

5.0/5
Robert H. Robert H. Sir Gregory Manor NW

After last year's hurricane dropped a tree on my home, my next-door neighbor referred me to Level Creek. I got to witness them rebuild my neighbor's home after a complete loss to fire, so I was confident this was the right call to make.Steve Brown managed the project and was more than fair with me. Always made an effort to get the most out of the insurance claim. We got several additional reimbursements as the rebuild went on and new damages were found. We were in communication weekly about we were at and what we needed from each other to keep things moving.Like 2/3 thirds of the home had to be stripped to the studs from the tree damage and as we learned asbestos sheetrock.It was a lot of work, electrical, plumbing, flooring, and some reframing. I had another company replace the roof, but once they were done, Level Creek went to work.Finally, home and I'm really pleased with the results. Glad I went with Level Creek, as I'm sure another other route would have been overwhelming and unsatisfactory.Thanks Steve and Level Creek team!

5.0/5
Garry R. Garry R. Maltdie Court

5.0/5
Garry Garry Maltdie Ct NE

5.0/5
Samm R. Samm R. Foster Rd

We discovered a leak under our kitchen sink that was going on for about 24-28 hours!! It was enough to leak down to bedroom in the basement! All this JUST before Thanksgiving :( :( Travis and Gustavo were our Supermen, They worked around all my family plans for Thanksgiving and got the job done :) :) :) :) Both were very professional, thorough, kind , understanding how to get it all done with the least amount of time and confusion for me :) :) THANK YOU so much, it went much smoother working with you guys. I would highly recommend to everyone

5.0/5
Phillip B. Phillip B. Flowery Branch, GA

As soon as Steve reached out to us we knew this was the company to do the rebuild. At the time we had a water leak in our house. Steve was reassuring our home would be rebuilt as good as it was prior to the leak or better.He did just that… he was timely, professional and the rebuild was top quality.I highly recommend Level Creek Restoration and Steve.

5.0/5
Margie P. Margie P. Barley Square

Level Creek Property Restoration serving Dacula, GA

Disaster restoration, reconstruction, & mold remediation experts serving Dacula, GA

When disaster strikes, you can count on Level Creek Property Restoration in Dacula, GA for your disaster restoration needs. From contents cleaning to reconstruction, our team of trained professionals can help you rebuild your home. We also offer mold removal services so that you and your family can stay safe and healthy. We work tirelessly to get you and your family back into a home that you know and love. Take a look at our list of home restoration services:

Water damage repair
Fire damage repair
Mold removal and remediation
Contents restoration and cleaning
Reconstruction

If you have endured a disaster or are in need of any of our other services, contact us at 1-844-902-2880 today to learn more. Let our trusted professionals help.

Dacula, GA’s local water damage restoration contractor

The weather can be unpredictable and can result in damage and destruction to your home. Fortunately, Level Creek Property Restoration provides predictably high-quality water damage repair services in Dacula, GA and beyond. A flood or a hurricane can have massive impacts on your home, but our contractors are prepared to help fix almost any kind of damage. Allow our team to alleviate your concerns with our cost-effective and efficient services, give us a call today.

Mold removal professionals in Dacula, GA

Mold in your home has a host of negative consequences, including overall reduced air quality, and exposure to harmful allergens. Mold can sneak into any moist area, from the bathroom to the attic. What’s worse is that sometimes, mold is invisible and thus more difficult to detect. Luckily, we have a reliable team of professionals who have the experience required to properly remove mold from your home.

At Level Creek Property Restoration, we are dedicated to keeping you and your home in Dacula healthy and mold-free. If you are finding that your home smells musty or if you are noticing signs of mold in your home, contact us today at 1-844-902-2880 to hear about our mold remediation services.

Job Stories From Dacula, GA

Kitchen Repair and Remodel in Dacula, GA

As a restoration company, we completely understand that accidents happen. A homeowner in Dacula, GA, accidentally crashed their car through the garage and into the kitchen. Since the property was significantly damaged, our restoration services were requested.

After the insurance claim was filed and approved, an insurance adjuster and our project manager created an estimate of repairs. After the estimate was approved, the Level Creek team began rebuilding.

Based on the extent of the damage, demolition was necessary to remove the damaged flooring, drywall, and other materials. The accident damaged hardwood flooring that was no longer available, prompting a full remodel of the main floor. Additional repair work included rewiring the electrical system and restoring damaged plumbing. New drywall, luxury vinyl plank flooring, kitchen cabinetry, and appliances were also installed.

Thanks to our team's hard work, the results exceeded this Metro Atlanta homeowner's expectations. Level Creek is grateful for the opportunity to help!