Gwinnett County's Trusted Disaster Restoration Contractor

Gary and Beverly experienced a fire at their home in August of 2018. Any time there is a loss, no matter how large or small, it can be a very stressful experience getting a home back to it's pre-loss condition.

Level Creek worked with Gary and Beverly to get them back in their home. Gary was very pleased with our work and stated "Level Creek gave us back our home better than it was before". Beverly included that "Level Creek was very easy to work with, the house is absolutley beautiful and it is exactly what we dreamed it would look like after this fire."

Level Creek is honored to have taken part in the reconstruction of their home during this difficult time. We are so happy you are back home.

"We had a great experience with everyone with level creek property restoration especially the project manager, David Clack. Everyone was very professional and did great work. LCPR was very patient with us due to issues with my mother’s health which caused us to request delays in getting started with the job. They were very accommodating and great to work with."

A homeowner came home from work one day to find their kitchen and dining room completely flooded. After further investigation, they discovered the water had come from a busted water heater in the garage. Water heaters can rupture due to sediment buildup, corrosion, pressure changes, faulty controls, or worn-out anode rods.

Right after discovering the flood, the homeowner contacted their local insurance agency to report the incident and begin the claims process. Since the incident was sudden and accidental, the insurance claim was filed and approved without any issues. After the claim was approved, the homeowner chose Level Creek from the insurance company’s preferred network to complete the mitigation and reconstruction.

Since this was a water emergency, the mitigation crew quickly arrived to begin removing the water and drying the affected areas. Equipment like air scrubbers, moisture meters, air sampling kits, infrared cameras, Vacuums, dehumidifiers, fans, air movers, and more were used to thoroughly dry the area. Proper drying is essential to protect the structure of the home and prevent mold. During the drying process, damaged flooring, drywall, and unsalvageable contents were removed.

Once the home was fully dried and cleaned, our reconstruction team started the rebuilding process. The kitchen, garage, living room, half-bath, and entryway were damaged from the flooding. We installed new vinyl plank flooring, baseboards, drywall, and insulation to restore the home.

Once the project was completed, the homeowner left David and our team a lovely 5-star review to share her appreciation. We’re so grateful for the opportunity to help restore her home.

Check out her review below:

“We ended up with water damage from a busted water heater and decided to work with Level Creek Property Restoration. Our project manager, David is great with communication and always made sure we knew what's going on throughout the project. Hugo and his partner did a fantastic job putting our house back together. We are happy with work that they completed and the tremendous effort put in getting it done.”

-Gail D.

As a restoration company, we completely understand that accidents happen. A homeowner in Dacula, GA, accidentally crashed their car through the garage and into the kitchen. Since the property was significantly damaged, our restoration services were requested.

After the insurance claim was filed and approved, an insurance adjuster and our project manager created an estimate of repairs. After the estimate was approved, the Level Creek team began rebuilding. 

Based on the extent of the damage, demolition was necessary to remove the damaged flooring, drywall, and other materials. The accident damaged hardwood flooring that was no longer available, prompting a full remodel of the main floor. Additional repair work included rewiring the electrical system and restoring damaged plumbing. New drywall, luxury vinyl plank flooring, kitchen cabinetry, and appliances were also installed. 

Thanks to our team's hard work, the results exceeded this Metro Atlanta homeowner's expectations. Level Creek is grateful for the opportunity to help!